Certified Clinical Medical Assistant Associate

Upon completing this program students will know:
• Daily procedures performed by the physician and medical assistant
• Proper guidelines for obtaining vital signs and patient information
• The methods of administering medication and intravenous therapy
• Guidelines for performing phlebotomy and microbiology charges
• Identify the standard guidelines for OSHA, sterilization and disinfection
• The history of phlebotomy and the healthcare setting
• Quality assurance and legal issues
• Infection control, safety, first aid, and personal wellness
• Universal precautions including safety protocols
• Laboratory operations
• Blood banks and blood typing
• Human anatomy and physiology of the circulatory system
• Specimen collection, processing, and handling
• Blood collection equipment, additives, and order of draw
• Venipuncture specimen collection procedures
• Arterial puncture procedures
• Pediatric and geriatric blood collection
• Heel puncture, protocol, practice, and syringe draws
• Understanding the role of an EKG Technician
• Understanding the functions of the EKG department in a variety of healthcare settings
• Medical terminology related to electrocardiography
• Demonstrate care and safety of patients
• Anatomy and physiology of the cardiovascular system
• Lead placement for 12-lead electrocardiography
• Basic EKG interpretation of normal rhythms and arrhythmias
• Pacemakers

Module 1: Healthcare Fundamentals
• The History of Healthcare
• Healthcare Etiquette
• Professional Situations and Applications

Module 2: Communication in Healthcare
• Healthcare Teams
• Team Success
• Champions

Module 3: Medical Documentation and Record Keeping: HIPAA
• Use and Disclosure
• Real Life Scenarios
• HIPAA Laws, Policies, and Requirements

Module 4: OSHA Infection Control Compliance
• Introduction to Infection Control
• Personal Protection
• Protection of the Office Environment
• Instruments, Specialized Equipment & Laboratory Specimens
• Infectious Patients & Healthcare Workers
• Waste Management Plan
• Chemical Disinfection
• Heat Sterilization
• Exposure Control
• General Safety Standards
• Employee Training
• OSHA’S Required Records

Module 5: Medical Terminology
• Word Structure
• Prefix, Root Word, and Suffix
• Organization of the Body
• Diagnostic Testing and Radiology

Module 6: Anatomy & Physiology
• Anatomy and Physiology Basics
• Musculoskeletal, Integumentary, and Respiratory Systems
• Digestive, Reproductive, and Urinary Systems
• Blood and the Cardiovascular System
• Lymphatic, Immune, and Endocrine Systems
• Nervous and Sensory Systems

Module 7: Administrative Responsibilities
• The Health Record
• Reception and Daily Operations

Module 8: Billing and Reimbursement
• Billing and Reimbursement
• Health Insurance Basics
• Claims
• Accounts, Collections, and Banking

Module 9: Basic Clinical Procedures
• Vital Signs
• Physical Examination
• Assisting with Minor Surgery

Module 10: Advanced Clinical Procedures
• Patient Coaching with Health Promotion
• Patient Coaching with Nutrition
• Pharmacology Basics
• Administering Medication
• Cardiopulmonary Procedures
• Medical Emergencies

All required reference materials are provided with this program. Technical requirements:

Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor – 2GHz Processor or Higher
• Memory – 1 GB RAM Minimum Recommended

Software Requirements
• Operating Systems – Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers – Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader

Earning your CCMA credentials will help you:
• Fulfill employer requirements. According to employers, 89% of organizations encourage or require their medical assistants to be certified.
• Access better career opportunities. 35% of employers believe that medical assistants have more responsibility this year compared to last.
• Maximize earning potential. A medical assistant’s salary ranges from $23,830-$45,900, according to the BLS.
• Enhance knowledge and skills. Professionalism and critical thinking are the most important soft skills employers are looking for when hiring a clinical medical assistant.

Relevancy – With annual reviews and enhancements, this program guarantees accurate and relevant curriculum that meets employer requirements for the knowledge and skills demanded to successfully enter the workforce.
Career Readiness – Our Career Kit is designed to provide students with the practical tools they’ll need to help find a job once they have completed training and earned their certification. With our Career Kit, students are sure to impress! Using our practical templates and prompts, students can present their BEST self to future employers.
Curriculum Format – We believe career training should be engaging and fun, not exhausting, and boring. To achieve this, we have developed our program with a mix of formats including reading material, video lectures, procedure videos, interactive activities and games, knowledge check ins, and section assessments. By incorporating a balanced mixture of interactivity, engagement, and comprehension testing, this program ensures a well-rounded experience for students that will not only fully prepare them to enter the workforce but also provide a fun, entertaining way to learn. With real-life procedure videos, students are provided a combination of comprehensive instructions, visual and auditory demonstrations, and hands-on practice exercises.